Terms and Conditions

Terms & Conditions

Sphere of Application
This website under the URL https://www.foldy.co.uk and any affiliated services (together “Foldy Website”) is operated by Dynovation LTD, The Old Treasury, 7 Kings Road, Portsmouth, Hampshire, PO5 4DJ, UK. (henceforth collectively referred to as “Dynovation” or “We”). These terms and conditions (“Terms & Conditions”) shall govern your use of the FoldyWebsite belonging to Dynovation, and any services contained or products offered or orders made within the Foldy Website. These Terms & Conditions include our Privacy Policy. By using or downloading any materials from theFoldy Website, you agree to these Terms & Conditions.

Close of Agreement
The Foldy Website includes a shop window. By presenting our products and supporting Content (as formally defined below) on the Foldy Website We would like to invite you to make an order (offer) to purchase the product listed (merchandized) on the Foldy Website or to seek supporting product information for the utility and safe operation or return of the products sold by us. You will make an order which enters you into an agreement to buy a product by clicking on the “Pay Now” button at the end of the order process. Dynovation will then confirm the receipt of your order by email. This email does not constitute an acceptance of your order.

The sales agreement will only be entered into once We confirm your order by email or send the goods to you within 10 working days after receipt of your order.
Five steps are required to make an order on the Foldy Website:
1) you choose the product you would like to buy.
2) you will need to fill in your customer data in the fields provided including your address for sending the invoice and if need be a different delivery address. If you have already subscribed for our service, your data will pop-up if you logged into your account.
3) you read through our product safety policy and acknowledge that you are in accordance with our terms on product safety.
4) you decide how you would like to pay.
5) you must check all data fields (for example: name, address, payment method, order products) and correct any errors to those data fields before you send your order to us by clicking on the “Pay Now” button. If there is any incorrect or any missing information the Foldy Website will attempt to highlight this for you.

The Foldy Website is designed for customers over the age of 18. Children aged under 18 may view this site but will not be allowed to provide data and make orders.

Delivery Times and Shipping Costs
For our policy on deliveries and shipping costs, please refer to our Delivery & Returns Policy.

VAT
All listed prices are inclusive of VAT. Upon receiving your order, a VAT invoice will be sent to you via email.

Payment Conditions
We use WorldPay as our payment merchant. Payment of ordered products can only be made by credit/debit card. We and WorldPay reserve the right to exclude payment methods in each individual case. WorldPay will place a hold on your credit/debit card for the order amount when you click on the “Pay Now” button. You will only be debited upon completion of your order.

Disputes
Dynovation will use its best efforts to resolve any customer complaints or issues via its customer service channels in an amicable manner to avoid legal measures. However, Dynovation is neither under any obligation nor willing to participate in disputes before an arbitrator or arbitration board.

Product Returns
For our policy on product returns, please refer to our Delivery & Returns Policy.

The Foldy Website Content
Please note that the pages on the Foldy Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Unless otherwise noted, the design and all information, text, articles, data, graphics, images, Documents (as formally defined below), software or other materials (henceforth collectively referred to as the “Content”) contained on any page within the FoldyWebsite are copyrighted by Dynovation or a third party (henceforth collectively referred to as the “Copyright Holder”). Title to copyright in the Content will at all times remain with the Copyright Holder.

Content Access Restrictions
You may not use, download, copy or screen-capture (also known but not limited to as: taking a screen-grab or a screenshot) the Content contained in the Foldy Website without express, prior written consent. Any copies of the Content without express, prior written consent are regarded as a violation of the Terms & Conditions and an infringement of copyright laws. You may not modify, edit, change or make use of adapted Content(whether in part or whole) without the express, prior written consent of Dynovation. You may not use any material contained in the Content in any way that may give a false or misleading impression or statement as to Dynovation, the Copyright Holder, or any third party referenced in the Content.

The Use of Downloadable Documents
The use and reproduction in any way (digitally or physically) of downloadable Documents (such as but not limited to: user manuals, assembly instructions, video tutorials, safety instructions, warranty statements and return shipping documents) are strictly limited to providing the end users with the necessary information to support the utility and safe operation or return of their products and may not be used, downloaded, copiedor screen-captured (also known as screen-grabbed or taking screen-shots) for any public or commercial purpose. You may not modify, edit, or change the material contained in downloadable Documents for any purpose.

Should you notice an instructional error in the supporting downloadable Documents, please contact Foldy customer service at customerservice@foldy.co.uk.

The design, content, text, graphics and materials within the downloadable Documents are subject to all the same Terms & Conditions and copywrite laws as applied to the Foldy Website. Nothing on theFoldy Website shall be construed as conferring any license underany Copyright Holder’s intellectual property rights, whether by estoppel, implication or otherwise.

Product Information & Specifications
All features, content, specifications, products and prices of products and services described or depicted on the Foldy Website, except those of your sent order, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and minor changes are possible. Dynovation makes all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system or handheld display device. The inclusion of any products or services on the Foldy Website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local and national laws (including minimum age requirements) in regard to the possession, safe use and sale of any item purchased from the Foldy Website.

We attempt to ensure that all product and service information on the Foldy Website is complete, accurate and current. Despite our efforts, the information on theFoldy Website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or age of any information on the Foldy Website. In addition, we may make order changes in information about price and availability without notice except during an on-going order.

Copyright Protection Statement
The design of the Foldy Website and all text, graphics, information, content, and other material displayed on or that can be downloaded, copied or screen-captured (also known but not limited to as: have a screen-grab or a screenshot taken) from the Foldy Website are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. Nothing on the Foldy Website shall be construed as conferring any license under any Copyright Holder’s intellectual property rights, whether by estoppel, implication or otherwise.

The software, other technology components and contents of theFoldy Website are © 2018 of Dynovation and its respective affiliates and suppliers. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from the Foldy Website in any way or reproduce or public display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations or third-party rights.

Lawful Purpose
You agree to use the Foldy Website and the Contents and services and products on the Foldy Website or accessible via the Foldy Website only for lawful purposes. Except as specifically provided in these Terms & Conditions, any reproduction, distribution, replication or retransmission of any information contained on this website without the express, prior written consent of Dynovation is strictly prohibited. Dynovation uses reasonable efforts to ensure the correctness, accuracy and reliability of the Content, but we make no representations or warranties as to the Content’s accuracy, correctness or reliability. Dynovation respects the rights of all copyright holders and in this regard, it has adopted and implemented a policy that provides for the termination in appropriate circumstances of users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at: corporate@dynovation.com

Links to Third Party Sites
Creating or maintaining any link from another website to any page on the Foldy Website without our prior written permission is prohibited. Running or displaying the Foldy Website or any information or material displayed on the Foldy Website in frames or through similar means on another website without our prior written permission is prohibited. Any permitted links to the Foldy Website must comply will all applicable laws, rules and regulations.

Occasionally, the Foldy Website may contain links to websites that are not owned, operated or controlled by Dynovation, or its affiliates. All such links are provided solely as a convenience to you. Unless explicitly stated, the inclusions of any such link on the website does not imply the endorsement by Dynovation of the website, the organization operating the website, nor any products or services of that organization. If you use these links, you will leave the Foldy Website. Neither Dynovation nor any of our respective affiliates are responsible for the content, material or other information located on or accessible from any other linked site or any link contained in a linked site, or any changes or updates to the information contained in such sites.Your linking to any off-site pages or other sites is entirely at your own risk.

User Generated Data, Feedback & Comments
Unless otherwise provided in the Terms & Conditions, any communication, material or feedback with regard to contents on this website transmitted by a user of this website via electronic mail or otherwise, including any data, questions, or comments regarding the content of any Document or other information contained on the website, such information shall be deemed to be non-confidential and Dynovation shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Furthermore, Dynovation will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including, without limitation, publication on the website.

Version 1.1 – Last Revision Date: 17/05/2018